Testimonials & Reviews

The Gastroenterology Group, Inc -  - Gastroenterology Practice

The Gastroenterology Group, Inc

Gastroenterology Practice located in Akron, OH

4.88/5 Star Rating
72 total reviews

The Gastroenterology Group, Inc always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 72 reviews with an average rating of 4.88 out of 5 stars. Please read what others are saying about The Gastroenterology Group, Inc below, and as always, we would love to collect your feedback.

Tim J.
5/5 Star Rating
Submitted 05/30/23
Everything went well.
Jennifer R.
5/5 Star Rating
Submitted 05/24/23
Very kind and are genuinely concerned about my health.
Doug S.
5/5 Star Rating
Submitted 05/04/23
Small wait Dr Fulton was very apologetic
Tonilinn M.
5/5 Star Rating
Submitted 04/27/23
Renée P.
5/5 Star Rating
Submitted 04/19/23
Friendly and stress free.
Mar'yana S.
5/5 Star Rating
Submitted 04/17/23
Had a great experience on this day, however, the last time I had called to request a refill the lady on the phone told me it had been called in but when I arrived at my pharmacy they did not have a record of anyone calling in my medication. This was on the day that I was leaving out of town and had to go without my medication. When I returned and went to pick up my meds, I learned that it was called into the wrong pharmacy which was surprising because I have been using my current pharmacy for the last 3 years. This is not the first time that I had a negative experience with the phone girls, they are often rude and unfriendly.
Donna R.
5/5 Star Rating
Submitted 04/15/23
Jill is the first person to really listen to me regarding terrible gas pains and diarrhea after eating since my gall bladder was removed. She suggested a prescription powder to mix and drink before bed each night. It has been lifechanging for me. I am me again. Every staff member here is kind and caring. Dr. Fulton did my colonoscopy and was thorough and wonderful as well. I highly recommend this practice. Excellent in every way. Thank you for your help.
Jeanette S.
5/5 Star Rating
Submitted 04/13/23
Debi always listens to, and addresses my concerns.
Chris W.
5/5 Star Rating
Submitted 04/12/23
Dry professional and thorough
Heidi K.
4/5 Star Rating
Submitted 04/09/23
I was able to get an appointment very quickly and she listened to me and explained things very well.
Spencer L.
5/5 Star Rating
Submitted 04/04/23
Well explained
Donna S.
5/5 Star Rating
Submitted 03/20/23
I was very impressed with the time he took to explain to me what was going on.....and what wasn't. He expressed care and respect to me. I feel like I have found a wonderful, caring doctor whom I will be able to trust.
Edward S.
5/5 Star Rating
Submitted 03/09/23
Excellent care with all the medical personnel ,very pleasant,esp.with Dr. Pontikos. If any patients We know,we will recommend Dr. Ponticos. ESSunoo
Edward M.
4/5 Star Rating
Submitted 03/09/23
I was very dissatisfied with their phone system. When Dr. Pontikos called me with the results of my colonoscopy biopsy I wasn't with my phone to get the call. He asked me to call him back which I did on three different occasions and only got to leave a message with his medical assistant. Three months later, I tried again but selected to talk to someone in the office this time no one answered. Dr. Pontikos office called me sometime later to schedule an appointment. I was expecting to walk into an office with no front desk help. I was surprised when I found three different women working the front desk area. I was satisficed with the office visit.
Debra M.
5/5 Star Rating
Submitted 03/08/23
Answered all my questions and very knowledgable.
Abby E.
5/5 Star Rating
Submitted 03/08/23
Fast to get into to see this Dr. Seems friendly. And we seem to be in the same page as far as treatment as i have been dealing with this condition for many years. I just need to have a dr i can trust.
Robert S.
5/5 Star Rating
Submitted 03/03/23
Thank You so much for your help
Helen S.
5/5 Star Rating
Submitted 02/25/23
Informative visit with Dr. Pontikos providing answers to my questions. Felt very comfortable speaking with him. He's very personable and friendly.
Steve S.
5/5 Star Rating
Submitted 02/24/23
Jill is very helpful with digestive problems, and easy to talk to. She explains everything so you can understand it.
Sandi N.
5/5 Star Rating
Submitted 02/08/23
Friendly staff, great doctor